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Privacy Policy

Privacy Policy
Last Updated: July 25, 2024
We believe you should always know what data we collect from you, how we use it, and that you should have meaningful control over both. We want to empower users to make the best decisions about the information that they share with us.
This Privacy Policy applies to any users visiting our website, using our mobile application, or accessing our Services. You should read this policy in full, but here are a few key points:
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    You Are in Control: We understand the importance of your privacy, and we believe that you should be in control of your data.
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    Personal Information We Collect: Please see the table below where we detail the personal information we collect from each user, including the sources from which the information was collected, the business purpose for which the information was collected, and the third parties with whom we share or disclose personal information for a business purpose.
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    How We Use the Information We Collect: We use the personal information we collect from you to provide and improve the Services, for security, and safety purposes, or as allowed by law. We will not require you to provide more personal information than is reasonably necessary to utilize the Services. For additional information regarding our use of information collected from you please see the table below.
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    Data Retention: We will not retain your information for any longer than is necessary for our business purposes and legal obligations, or to provide the Service for which we receive or collect your personal information.
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    Security and Privacy by Design and Default: We use security industry best practices to protect personal information, including using encryption and other security safeguards to protect personal information. We design products with security and privacy in mind from day one.
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    Transparency and Choice: We will be transparent about our practices so that you can make meaningful choices about how your personal information is used. If we make a material change, we will provide prominent notice where you receive the Services or this website page and/or we will notify you by email (if you have provided an email address to us).
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    Right to Access, Correction, and Deletion of Data: We support access to, correction, and deletion of your information. Users can contact us at help@findhomegrown.com from the email used to create your account to access, correct, or update their personal information, or they can use the features in their account settings to do so. See below for more information on all user’s rights, including about your additional rights of data portability and right to object or withdraw consent.

HOMEGROWN PRIVACY POLICY

Scope of this Policy

This Privacy Policy (the “Privacy Policy”) covers information that Innovation Harvesters Inc. (d/b/a Homegrown) (“Homegrown ”, “we”, “our”, or “us”) collects from Users that visit our website and use the Services located at findhomegrown.com (the “Website”) or through our mobile application (“App”). This Privacy Policy describes our practices regarding information we collect through the Website or App and any other interactive features or services owned or controlled by Homegrown that link to this Privacy Policy (collectively, the “Services”) as well as any information we collect offline and combine in our databases. Note that we may combine the information we collect from you through all of our Services to use information gathered to better provide the Services. Please also see our Terms of Service that are applicable to the use of the Services.

Homegrown Services Explained

HomeGrown is an online platform designed to support local farmers markets and Vendors by offering a comprehensive eCommerce marketplace. We provide Vendors with the tools to manage their products, handle orders, and facilitate pickups and deliveries within their local communities. Shoppers can explore and purchase a variety of goods, from fresh produce to handmade crafts, all from local Vendors. Our goal is to strengthen community connections by making it easy for small businesses to reach their customers while preserving the unique in-person farmers market experience.
This Privacy Policy Explains:
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    What information we collect and why we collect it.
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    How we use and share that information.
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    The choices we offer, including how to access, delete, transfer or update your information, and your legal rights.
Our Privacy Policy is designed to provide transparency into our privacy practices and principles. We’ve tried to keep it as simple as possible, but if you have any questions, please feel free to contact us at help@findhomegrown.com. Your privacy is important to us at Homegrown and a responsibility we take seriously, so we encourage you to review this Privacy Policy.

Acknowledgment and Consent

By accessing or using the Services, you are consenting to the collection, use, disclosure and other handling of your information as described below. If you have any concern about providing information to us or having such information displayed on the Website or App or otherwise used in any manner permitted in this Privacy Policy, you should not use the Services.

Types of Information We Collect

We collect two types of information about you: (1) information that you may choose to voluntarily provide to us while using the Services (described below under “Information You Provide to Us” and (2) information collected automatically as result of your use of the Services (described below under “Information Collected Automatically”).
Information You Provide to Us
Please see the table below for the types of information we collect, why we collect it, and how it is used. We collect the information outlined below so that we can provide you with the Services, for our legitimate business needs (including improving the Services) and to comply with our legal obligations.
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    Shopper Account Information
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      Information Collected
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        Shopper Details - Including your full name, email address, phone number, and physical address
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        Shopper Payment Information - Including your billing address and your debit or credit card information
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To promote security and safety of the Services
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        To send relevant communications
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        To conduct surveys, market research, or promotions
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        To provide customer support and resolve issues with the Services or an order.
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    Vendor Account Information For Legal Entities
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      Information Collected
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        Vendor Details - Including your full name, email address, phone number, employer identification number and physical address
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        Vendor Payment Information - Including your billing address, bank account details, and your debit or credit card information.
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        Tax Information - IRS Form W-9
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To provide User Payments
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        To promote security and safety of the Services
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        To send relevant communications
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        To conduct surveys, market research, or promotions
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        To provide customer support and resolve issues with the Services or an order.
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    Vendor Account Information For Individuals
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      Information Collected
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        Vendor Details - Including your full name, email address, phone number, social security number and physical address
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        Vendor Payment Information - Including your billing address, bank account details, and your debit or credit card information.
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        Tax Information - IRS Form W-9
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To provide User Payments
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        To promote security and safety of the Services
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        To send relevant communications
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        To conduct surveys, market research, or promotions
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        To provide customer support and resolve issues with the Services or an order.
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    Market Coordinator Account Information
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      Information Collected
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        Market Coordinator Details - Including your full name, email address, phone number, social security number and physical address
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        Market Coordinator Payment Information - Including your billing address, bank account details, and your debit or credit card information.
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        Tax Information - IRS Form W-9
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To provide User Payments
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        To promote security and safety of the Services
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        To send relevant communications
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        To conduct surveys, market research, or promotions
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        To provide customer support and resolve issues with the Services or an order.
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    Shopper Profile
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      Information Collected
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        Full Name
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        Location
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        Profile Photo
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        Birthday
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        Favorited Vendors or Markets
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        Reviews
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        Posts (including posted questions and answers)
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To promote security and safety of the Services.
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    Vendor Profile
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      Information Collected
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        Business Name (if applicable)
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        Your Name
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        Birthday
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        Location and/or business address
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        Product Photos & Descriptions
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        Linked Third Party Accounts
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To promote security and safety of the Services.
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    Market Coordinator Profile
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      Information Collected
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        Business Name (if applicable)
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        Your Name
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        Birthday
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        Location and/or business address
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        Product Photos & Descriptions
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        Linked Third Party Accounts
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To promote security and safety of the Services.
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    Transaction Information
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      Information Collected
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        Information about any transactions that occur through our Services, such as the goods or products purchased, the purchase price, the Vendor name, the Shopper name, and the date of the transaction.
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      Why and How We Use this Information
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        To facilitate transactions between Shoppers and Vendors
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        To provide customer support and resolve issues with the Services or an order.
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    Photographs and Videos
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      Information Collected
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        Content such as photos or videos posted by you as a Shopper, Vendor, or Market Coordinator
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        Additional information such as product descriptions
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To promote security and safety of the Services
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    Customer Support Information
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      Information Collected
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        Communications with Homegrown (whether through email or or other support function);
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        Information provided to receive support, such as transaction ID, product or goods purchased, and other information related to the support request
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      Why and How We Use this Information
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        To provide you with the Services, including account creation
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        To facilitate transactions between Shoppers and Vendors
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        To promote security and safety of the Services
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        To send relevant communications
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        To provide customer support and resolve issues with the Services or an order.
Information Homegrown Receives from Third Parties
Homegrown may receive certain information about you from third parties. We receive the information outlined below so that we can provide you with the Services, for our legitimate business needs (including improving the services) and to comply with our legal obligations. To learn more about the third party service providers we use, how we use them, and the third party providers’ privacy policies, please visit our Third Party Service Providers page.
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    Payment Processors
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      Information Collected
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        Name
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        Billing Address
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        Email Address
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        Phone Number
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        Fraud Prevention Data
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      Why We Receive This Information
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        We receive this information for Shoppers, Vendors and Market Coordinators in order to process transactions, provide the Services and prevent any fraudulent or illegal activity.
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    Identification Verification Providers
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      Information Collected
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        Name
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        Photo Identification
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        Physical Address
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        Email Address
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        Phone Number
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        Fraud Prevention Data
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      Why We Receive This Information
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        We receive this information for Vendors and Market Coordinators in order to verify identities necessary to reduce risk to prevent any fraudulent or illegal activity.
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    Advertising Partners
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      Information Collected
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        Attribution information from cookies and UTM tags
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        Responses from marketing emails and other advertisements
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        Information from partners to whom you have given consent
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        Demographic information such as age, gender, estimated income, interests and purchasing habits
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      Why We Receive This Information
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        We receive this information from advertising partners to determine how our marketing efforts and other online interactions contribute to Homegrown’s business performance and to tailor ads for goods, products, and/or services that may interest you.
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    Analytics Information
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      Information Collected
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        Usage information
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        Performance data
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        Errors and debugging information
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      Why We Receive This Information
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        We use data analytics software to ensure the Services function properly and to provide improvements and updates to our Services.
Information Collected Automatically from Shoppers, Vendors and Market Coordinators
To provide a personalized and high-quality experience for our Users, we (or our service providers) may use various technologies that automatically record or collect certain information from your browser or your device when you use the Website or App and access the Services. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the Website, App and the Services. If you use the Website or App on different devices, we may link the information we collect from those different devices to help us provide consistent Services to you across your different devices. If we combine any automatically-collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect may include:
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    Device Information
We collect device-specific information such as your device type, device brand, operating system, hardware version, device settings, file and software names and types, battery and signal strength, and unique device identifiers. This helps us measure how Website or App is performing, and to improve the Services for you on your particular devices
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    Server Log Information
Like most online services, when you use our Website or App, we automatically collect and store certain information in our server log files. Examples include things like:
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    Details of how you used our Services, such as your activity on the Website or App, and the frequency and duration of your use of the Services
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    IP Address
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    Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
This information helps us make decisions about what we should work on next - for example, by showing which features are most (or least) popular. We may use your IP address and share it with third parties to help diagnose problems with our servers, for security purposes, to manage the Services, to enhance the Website or App based on usage pattern data, for analytics and for advertising.
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    Cross-Device Collection
To provide users with a seamless online experience, we may link your identifiers on different browsers and environments you are using to be able to provide a seamless experience across multiple devices and browsers without collecting or processing any additional identifying personal data. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
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    Aggregate Information and Non-Identifying Information
We may use any aggregated anonymous information we receive when accessing the Services on the Website or App. For example, we may track which Homegrown Content is viewed the most often, the amount of times a video is accessed, or how often a certain attachment is opened. This information is collected anonymously and allows Homegrown to continue to improve the Website, App and the Services by using data to determine future content, activities, or other improvements. As long as this information no longer identifies an individual user personally, it will not be governed by this Privacy Policy.

How We Use the Information We Collect

As described in the table above, we use information, including personal information, collected through our Website or App in order to provide the Services and as described in this Privacy Policy, including as set forth above under “Information Collected Automatically From Users”. We collect the information, including personal information, for the following limited purposes:
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    Providing the Website, App and the Services
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    To fulfill your requests and provide any information you request, such as responding to your emails, submissions, questions, comments, requests, complaints and to provide customer service
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    Personalize the Website, App, Services and Content and experiences for you
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    Communicate with you through email, notices posted on the Website or App, and other means. Examples of these messages include: (1) service messages – to provide you with updates about our Services, App and Website (2) to Send you information about features on our Website, App or Services or changes to our policies, Website, App and the Services (3) to send you security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of the Website, App and the Services, and (4) to request your participation in surveys related to our Website and the Services
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    Optimize or improve our Website, App and Services and to research and develop innovate features and services
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    For safety and security reasons, such as detecting, investigating and preventing activities that may violate our policies or be illegal
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    For safety and security reasons such as content flagging and providing notices to Users of problematic User content
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    To comply with legal requirements under applicable law.
We only process this information given our legitimate interest in improving the Website, App and the Services and our users’ experience with it, in protecting the Website, App and the Services, where necessary for the adequate performance of the contract with you, and to comply with applicable laws. Whether you are a User we respect your right to privacy and be transparent about our practices to align with your expectations.

Sharing Your Information

We may share your data with third parties where necessary to provide the Services, to comply with our legal obligations, or as further outlined below.
Publicly Displayed Information: By using the Services, certain information about you will be publicly displayed through the Services, such as Shopper Profile Information and Vendor Profile Information. We will also display other information connected with your use of the Services, including the date you joined, information relating to items you review, photos or videos of items you purchased, your favorites and collections, any reviews, questions, and answers, and information you decide to share via social networks. This information may also be shared on other platforms and indexed by search engines, including Google.
For certain Vendors, some additional information will be publicly displayed. For example, your business name and physical business location.
Service Providers: We do work with vendors, service providers, and other partners to help us provide the Services by performing tasks on our behalf. We may need to share or provide information (including personal information) to them to help them perform these business functions, for example sending emails on our behalf, database management services, database hosting, providing customer support software, and security. We may also authorize these third-party companies to collect information on our behalf. These providers have limited access to your personal information to perform these tasks on our behalf, and are contractually bound to protect and use it only for the purpose for which it was disclosed. Additionally, these partners and service providers must adhere to confidentiality and security obligations in a way that is consistent with this Privacy Policy. Please see here for a list of the third-parties we work with to provide the Services.
Analytics Services: We use analytics services, including mobile analytics, to help us understand and improve how the Website, App and our Services are being used. These services may include third-party analytics providers and may collect, store and use information in order to help us understand things like how often you use the Website or App, the events that occur within the Website or App, usage, performance data, and from where the application was downloaded. A current list of analytics providers that we use is located here and more information can be located below in the Section “Online Analytics, Advertising and Do-Not-Track.”
Business Partners: From time to time, Homegrown may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Homegrown, we may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). Homegrown does not control our business partners’ use of the information we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service. Homegrown does not share information with business partners unless: (1) you specifically opt-in to such sharing via an event registration form; or (2) you attend a Homegrown event and allow Homegrown or any of its designees or partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Homegrown events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Linked Third-Party Websites, Apps or Services: Some Users may choose to connect a Homegrown account using an external third-party application, such as Facebook or Google. Connecting your account to third-party applications or services is optional. If you choose to connect your account to a third-party application, the providers of those services or products may receive information about you that Homegrown, you, or others share with them. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.
You may also link your bank account or payment method to pay for purchases (or receive payment, in the case of Vendors) through a third-party service available through the Services. When you register with these third-party partners, we will tell you what information is collected and what information the third party will share with Etsy.
Aggregated Information and Non-Identifying Information: We may share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other de-identified or non-personally identifiable information (such as statistics about visitors, traffic and usage patterns), including with users, partners or the press in order to, for example, demonstrate how the Services are used, spot industry trends, or to provide marketing materials for Homegrown. Any aggregated information and non-personalized information shared this way will not contain any personal information. As long as this information no longer identifies an individual user personally, it will not be governed by this Privacy Policy.
Legal Requirements: We may disclose information, including personal information, if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Homegrown, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, responding to law enforcement and government requests. Where appropriate, we may notify users about the legal requests, unless (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law; (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Homegrown, or its users. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that user about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
Fraud Protection: We may share information to assist with security operations for scheduled penetration testing, auditing, and continuous improvement of our security practices, including without limitation, exchanging information with other companies and organizations for fraud protection. Authorized parties of the information would comply with our current privacy and security policies.
Sharing with Homegrown Companies: Over time, Homegrown may grow and reorganize. We may share your information, including personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your personal information in a way that is consistent with this Privacy Policy.
Change of Control: In the event that all or a portion of Homegrown or its assets are acquired by or merged with a third party, or in any other situation where personal information that we have collected from users would be one of the assets transferred to or acquired by that third party, we may disclose, share or transfer the information. This Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this policy (unless you give consent to a new policy). We will provide you with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage, or by email to your email address that you provided to us. If you do not consent to the use of your personal information by such a successor company, you may request its deletion from the company. We may also make information, including personal information, available to a potential investor or purchaser (or their advisors) in advance of any such transaction completion.
With your consent: Other than the cases above, we won’t disclose your personal information for any purpose unless you consent to it.
Online Analytics, Advertising and Do-Not-Track.
Online Analytics Providers
We may collect analytics data, or use third-party analytics tools such as Google Analytics and HotJar, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. For information about HotJar’s practices, please visit https://www.hotjar.com/legal/policies/privacy/. These third parties use the sorts of technologies described in the “Automatically Collected Information” section above. The information collected by this technology will be disclosed to or collected directly by these service providers.
Advertising Technology Providers
When you view or interact with ads we serve on or off the Homegrown Services, we may collect information about those views or interactions. Our advertising parties may share information with us such as browser cookie IDs, demographic or interest data, and content viewed or actions taken on a website or app. Information shared by ad partners or collected by Homegrown from advertisers or collected from advertisers’ websites may be combined with the information you share with us as outlined in this Privacy Policy.
Do Not Track Disclosure
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. For more information on “do not track”, please visit www.allaboutdnt.org.
Data Security
The security of your personal information is important to us. To prevent unauthorized access, disclosure, or improper use of your information, and to maintain data accuracy, we’ve established physical, technical, and administrative safeguards to protect the personal information we collect. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time.
If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (findhomegrown.com) or elsewhere on the Website or App, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Data Retention
We only store your information for as long as necessary to provide you and others with the Services. Any data or personal information will be retained only as long as necessary to provide you with the Services, and the length of retention will be based on the nature of the personal information being processed, the potential risk from unauthorized use, and on the basis of applicable legal requirements.
We may keep certain information even after you have deleted your account as necessary to comply with our legal obligations, or for other legitimate purposes, including fraud prevention.

Your Rights

Your Rights
As you can see, we try to be transparent about what information we collect, so that you can make meaningful choices about how it is used. You may have certain rights relating to your personal information, subject to local data protection laws. Depending on the applicable laws these rights may include the right to:
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    Access your personal information held by us;
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    Know more about how we processed your personal information;
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    Rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;
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    Erase or delete your personal information (also referred to as the right to be forgotten), to the extent permitted by applicable data protection laws;
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    Restrict our processing of your personal information, to the extent permitted by law;
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    Transfer your personal information to another controller, to the extent possible (also referred to as the right to data portability);
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    Object to any processing of your personal information. Where we process your personal information for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection;
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    Opt out of certain disclosures of your personal information to third parties;
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    If you’re under the age of 16, opt in to certain disclosures of your personal information to third parties;
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    Not be discriminated against for exercising your rights described above;
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    Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"). Automated Decision-Making currently does not take place on our Website or App; and
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    Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal.
If you are a California resident, or other U.S. state resident with its own state privacy legislation, you may have additional rights as set forth under the California Consumer Privacy Act as amended and its implementing regulations (“CCPA”). Please see the Section “California Privacy Disclosures” and “Other U.S. State Privacy Disclosures” for more information if you are a California resident.
How to Exercise Your Rights
To exercise your rights, please contact us by using the information in the “Contacting Homegrown” section, below. Your personal information may be processed in responding to these rights. We try to respond to all legitimate requests within one month unless otherwise required by law, and will contact you if we need additional information from you in order to honor your request or verify your identity. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive.
We may reject requests for access, change or deletion that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). In some cases, we won’t be able to guarantee complete access due to legal restrictions - for example, you will not be allowed to access files that contain information about other users or information that is confidential to us. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.
Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account. We aim to maintain our Website, App and the Services in a manner that protects information from accidental or malicious destruction. Because of this, even after you update or delete personal information you have provided us from our Website or App, your personal information may be retained in our backup files and archives for a reasonable period of time as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Homegrown provides Users with the opportunity to withdraw consent or ‘opt-out’ of receiving any future marketing communications from Homegrown and its partners at any time. Please see the “Communications from Homegrown” section for more information. Additionally, you can always decline to share personal information with us.

International Websites

The Website is hosted and operated in the United States. If you use the Website from the European Union or the United Kingdom, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the United Kingdom, European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Services, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information, and that Homegrown may be compelled to disclose your personal information to U.S. authorities. You have the right to withdraw your consent at any time by contacting us as described in the “Contacting Homegrown ” section below.

Communications from Homegrown

If you registered on the Website or App, provided an email, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Website, App or Services, and information regarding products, features or services from Homegrown (or third parties we believe you may be interested in). These communication methods may include, but are not limited to, email, SMS text messages, postal mail, social media communications, telephone calls, and push notifications. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise in the course of business. We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful.
You can always unsubscribe from receiving any of our 1) marketing emails or other marketing communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of the email; 2) marketing SMS texts by replying or texting ‘STOP’; or 3) marketing push notifications by turning off push notifications on your device. You can also always send us an email at help@findhomegrown.com. You can further indicate your preferences by contacting us using the information in the “Contacting Homegrown” section below. Please note that opting-out of marketing communications does not affect your receipt of business communications that are important to your interaction with Homegrown, such as support/service communications, security updates, or account management communications. You may not opt-out of receiving these communications.

Social Media Features

The Website or App may now or in the future include social media features, such as the Facebook Like button or the X (formally Twitter) post button, or incorporate certain other functions that allow you to interact with the Website or App through your Account on certain supported third-party social network or network storage sites (collectively "Social Media Features"). These Social Media Features may collect your IP address, which page you are visiting on our Website or Ap, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our Website or App to a profile page of yours that is provided by a third-party social media network in order to share with others within your network. Social Media Features are either hosted by a third-party or hosted directly on our Website or App. Your interactions with these Social Media Features are governed by the privacy policy of the company providing each Social Media Feature. If you are not comfortable accessing such social media websites and using such Social Media Features, please don’t use them!
Third-Party Services
The Website, App and the Services may contain links to websites, applications and services, including social media services, provided by third parties, as well as embedded images or other third-party content and features. Your use of these features may result in the collection, processing and sharing of information about you, depending on the features. Any information you choose to provide to or that is collected by these third parties is subject to that third party’s policies governing privacy and security and is not covered by our Privacy Policy. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. The fact that we link to a website or other third-party content is not an endorsement, authorization or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. We are not responsible for the content, features, privacy and security practices and policies of any third-parties. We encourage you to learn about third parties’ privacy and security policies before providing them with personal information..

Online Surveys and Feedback

We like feedback, which means we may conduct online surveys to solicit your opinions and comments. Participation in these surveys is of course optional. If you choose to participate, the information you provide will be aggregated with information from other users to make improvements to the user experience and develop appealing content, features, and promotions. Unless otherwise noted in a survey, your participation will remain anonymous.
You can also ask us questions and share comments or suggestions with us. Your questions, comments, and suggestions may not be kept confidential. We may use your questions, comments, and suggestions to improve the Website, App and our Services, but we will have no obligation to compensate you for any such contributions.

California Privacy Disclosures

Your Rights and Choices
If you are a California resident you have the right to request that Homegrown disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Please see the chart above for the detailed categories of personal information we collect from each user type, including the sources from which the information was collected, the business purpose for which the information was collected and the third parties with whom we share or disclose personal information for a business purpose.
California consumers also have specific rights of access, deletion and data portability regarding their personal information under the CCPA. If you are a California resident you have the right to request that Homegrown provide the specific pieces of information that we have collected about you. You also have the right to request deletion of your personal information collected or maintained by Homegrown. We provide these same rights to all users. Please see the “Your Rights” Section for more detail on how to exercise these rights, including how we will verify requests. If you are a California resident, you may also designate a natural person or business entity registered with the California Secretary of State to act on your behalf to exercise these rights.
We will not discriminate against you for exercising any of your rights under CCPA. Unless permitted by the CCPA, we will not:
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    Deny you goods or services.
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    Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties.
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    Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will be reasonably related to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Do Not Sell
We do not share or disclose personal information with any third-parties except in the limited circumstances described in this Privacy Policy. However, Homegrown may use some personal information for retargeting or other Homegrown specific marketing purposes. If we do so and such activity is determined to be a sale under the CCPA, you will be given an opportunity to opt-out, as set forth on our “Do Not Sell” page. Please see our Online Analytics, Advertising and Do-Not-Track section for more detail.
Do Not Track
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. For more information on “do not track”, please visit www.allaboutdnt.org.
Third-parties that have content embedded on the Website or App, such as a social feature, or an embedded video player, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited the Services from a certain IP address. Third-parties cannot collect any other personally identifiable information from the Services unless you provide it to them directly.
Notice for Minors (users under 18)
If you are under the age of 18, or the parent of a child using the Website or App under the age of 18 residing in California, you are entitled to request removal of content or information you (the minor) have publicly posted on our Website or App. Currently, we do not allow minors to post content to share publicly on the Website, but we do still allow minors (or the minor’s parents if under 13) the option to delete personal information associated with their user accounts if one was created in error in connection with the Website or App. If you are a minor, or the parent of a minor under 13, and would like to delete personal information associated with your account or content you uploaded through your account, please follow the directions set forth in the “Your Rights” section. Although we offer deletion capabilities on our Website or App, you should be aware that the removal of content may not ensure complete or comprehensive removal of that content or information posted through the Website or App, as there may be de-identified or recoverable elements of your content or information on our servers in some form.
“Shine the Light” Law
Pursuant to California Civil Code Section 1798.83(c)(2), Homegrown does not share personal information with third parties for their own direct marketing purposes unless you affirmatively agree to such disclosure. If we do share personal information with third parties for their own direct marketing purposes and you authorize us to include your information, we will only share that information in connection with that specific promotion. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt-in to such use when you provide personal information on our Sites. If you later decide that you do not want that third party to use your personal information, you will need to contact the third party directly.
California customers can receive more information about our compliance with this law or to make a request under California Civil Code Section 1798.83 by sending us an email at help@findhomegrown.com.

Other U.S. State Privacy Disclosures

We understand that the privacy landscape is always evolving and will comply with all applicable state laws where we operate. Several states, including California as outlined above, Virginia, Colorado and Utah require specific disclosures that we have provided in this Privacy Policy. We will happily comply with any requests required under applicable law, and we will continue to update our policies, practices and procedures (as outlined below) as the laws of the states where we operate change.

Changes and Updates to this Privacy Policy

We may revise our Privacy Policy from time to time as our business practices and legal requirements evolve. You can see when the last update was by looking at the “Last Updated” date at the top of this page. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any material changes, we’ll provide prominent notice by posting a notice on the Website or App and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Website, App and the Services. By continuing to use the Website, App and our Services after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.

Contacting Homegrown

If you have any questions, comments or concerns regarding our Privacy Policy, practices or how we protect our community, please contact us at help@findhomegrown.com - we'd love to help.