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Evan Knox
Cofounder, Homegrown
E-commerce

MyCustomBakes vs Bakesy: Which Custom Order Tool Fits Your Bakery?

The short version: These two are closer than almost any other pair in this category. Both are order management tools for cottage bakers who quote custom work. My Custom Bakes is $10 a month flat with no transaction fees, unlimited orders, and a free trial. Bakesy is $9.99 a month for Standard or $17.99 for Premium, with a 30-day free trial and no per-order platform fee, but card payments through Bakesy Secure Payments run 3.9% plus $0.30, a full point above the standard online rate. The subscriptions are within a penny of each other. The processing rate is where the money actually goes, and only one of these two publishes it.

Every figure below was read off each company's own site in July 2026. Verify before you buy.

What is the difference between My Custom Bakes and Bakesy?

Both are built for the same job: you get an inquiry for a birthday cake, you quote it, you take a deposit, and you deliver on a date. Neither is a browsable shop where a stranger buys a loaf of bread. Where they differ is in how the workflow is shaped and how much of it is gated.

My Custom Bakes is one product at one price. There is no tier structure. The pitch on its own site is deliberately narrow: an order management app that does not try to do everything, built for cottage food operators. Everything it has, you get for $10 a month.

Bakesy is two tiers, and the split matters. Standard at $9.99 covers the basics: a website, order forms, invoices, galleries, availability, receipts, reviews, and a custom domain. Premium at $17.99 is where tips, instant checkout, the revenue dashboard, inventory management, automated customer reminders, calendar sync, extra themes, and hiding the Bakesy logo on your shop and invoices live.

The practical consequences:

  • If you want one price with everything in it, My Custom Bakes is that by design.
  • If you only need the basics, Bakesy Standard is a penny cheaper.
  • If you need anything on Bakesy's Premium list, the real comparison is $17.99 against $10.
  • Both are quote-first tools, so neither will sell to a stranger browsing at midnight.

If most of your orders are repeat items rather than one-off quotes, it is worth reading how Bakesy compares against a set-menu storefront before choosing between two quote-first tools.

What does each one actually cost?

Same four disclosures on every platform. Where a rate is not published, this table says so.

My Custom BakesBakesyHomegrown
Subscription$10/mo flat, one tier$9.99/mo Standard, $17.99/mo Premium$10/mo billed annually, or $12.50/mo billed monthly
Free trialFree trial offered, length not stated on the site30-day free trial7-day free trial
Platform fee$0, described as no transaction fees, unlimited orders$0$0, 0% commission
Card processingNot published. The 0% claim covers the platform fee, not the card processor's rate3.9% + $0.30 through Bakesy Secure Payments2.9% + $0.30

The 0% transaction fee claim needs reading carefully. My Custom Bakes states no transaction fees and no hidden costs, and there is no reason to doubt it about its own platform fee. But no payment processor moves money for free. Whatever card rate you pay on My Custom Bakes, it goes to the processor rather than to My Custom Bakes, and the site does not say what it is. That is a question for a support chat before you sign up, not an assumption to carry into a budget.

Bakesy's 3.9% is the number to focus on. Most online checkouts run at 2.9% plus $0.30. Bakesy's payments page states 3.9% plus $0.30 for Bakesy Secure Payments and notes the method is optional. You can accept Venmo, PayPal, Zelle, or Cash App with no Bakesy fee, but then you are chasing payments manually, which is the work you bought software to stop doing.

For why the 2.9% figure keeps recurring, the Federal Reserve publishes average interchange fees by payment card network under Regulation II. Interchange is the wholesale cost every processor pays before adding margin, and it sets the practical floor for online card acceptance. A platform pricing a full point above that floor is keeping the difference.

What does the difference cost you in a year?

Take a baker doing $1,500 a month across 15 custom orders, so a $100 average order and $18,000 a year. Custom cake work runs at higher order values and lower counts than retail baking, so those are realistic numbers.

Bakesy Standard, using Bakesy Secure Payments

  • $9.99 x 12 = $119.88 subscription
  • Processing at 3.9% plus $0.30: 3.9% of $18,000 = $702, plus $0.30 x 180 = $54, so $756
  • Year one: $875.88

Bakesy Premium, using Bakesy Secure Payments

  • $17.99 x 12 = $215.88 subscription, plus the same $756 processing
  • Year one: $971.88

My Custom Bakes, assuming a standard 2.9% plus $0.30 processor

  • $10 x 12 = $120 subscription
  • Processing at 2.9% plus $0.30: $522 plus $54, so $576
  • Year one: $696, if the processing assumption holds

Homegrown, billed annually

  • $120 subscription, plus $576 processing at the published 2.9% plus $0.30
  • Year one: $696

The subscriptions differ by $1.44 a year between My Custom Bakes and Bakesy Standard. The processing differs by roughly $180 a year on the same sales. That is the entire comparison in one line: on a custom-order business, the platform fee is noise and the processing rate is the decision.

To be fair to Bakesy, the $756 figure only applies if you use Bakesy Secure Payments. If you take payment by Venmo or Zelle, Bakesy's own cut is zero, and your cost is $119.88 for the year. You are then doing the reconciliation by hand, and you lose the automated receipts and instant checkout you paid for.

It is worth checking that trade-off against what your time is worth rather than treating it as free money. Chasing a Zelle payment for a $250 cake means a reminder text, a check of your bank app, and a manual note in whatever you use to track orders. Call it ten minutes an order. At 180 orders a year that is 30 hours, which is most of a working week spent moving money by hand to avoid roughly $600 in processing. For some bakers that is a good trade and for others it plainly is not, but it is a trade, and platforms that advertise a zero fee on alternative payment methods rarely frame it as one. Run the number on your own volume before you decide, and price a storefront with a published card rate into the comparison so you know what the automated version actually costs.

Which one should a custom-order baker choose?

Work it in this order.

  1. Ask My Custom Bakes what card rate you will pay. If it is 2.9% plus $0.30, it wins the cost comparison outright. If it is higher, rerun the math.
  2. Check whether you need anything on Bakesy's Premium list. Tips, inventory, automated reminders, and logo removal are all Premium. If yes, you are comparing $17.99, not $9.99.
  3. Decide how you want deposits to work. My Custom Bakes lets each order carry its own schedule, including 100% upfront or 50/50 with a balance due date.
  4. Decide whether you need a Terms and Conditions template. My Custom Bakes ships a customizable one. For a custom-order business, that is not a small feature.
  5. Count how much of your day is customer messaging. My Custom Bakes links each conversation to its quote with read receipts. Bakesy handles this through invoices and receipts instead.
  6. Use both trials. Bakesy's is 30 days, which is enough for a full order cycle.

When is My Custom Bakes the better fit?

  • You want one price and one tier with no feature gates to track.
  • You take deposits on a schedule and want each order to carry its own payment terms.
  • You want a built-in Terms and Conditions template rather than writing one.
  • You want customer messaging tied to the quote, with read receipts, instead of a separate inbox.
  • You value that it is built and maintained by working cottage bakers, funded by its users rather than investors.
  • You want presales alongside one-off custom orders.

Its stated user base is around 1,700 cottage food operators, and it has been running since 2021. The honest caution is the unpublished processing rate: a $10 flat price is only the whole story if the card rate behind it is competitive, and you should establish that before you migrate anything. Our fuller look at My Custom Bakes for home bakery orders covers who it fits and who outgrows it.

When is Bakesy the better fit?

  • You want the longest evaluation window, since 30 days beats every trial in this comparison.
  • You want a gallery-forward shop page to show off decorated work.
  • You want tips at checkout, which Bakesy supports at Premium.
  • You already take payment through Venmo, PayPal, Zelle, or Cash App and want to keep doing that at no platform cost.
  • You want customer reviews and a QR code included at the entry tier.
  • You would rather pay less monthly and accept a higher rate per transaction.

Bakesy's weakness is the 3.9% rate and the Premium gate working together. The cheap tier is genuinely cheap, but a baker doing real volume on Bakesy Secure Payments pays more per year than on either alternative here, and the features that make the tool feel complete are on the more expensive plan. Our breakdown of Bakesy for cottage food sellers works through where that lands.

What does neither of them do?

Both are quote-and-invoice tools. That shape creates the same four gaps.

  • Neither is a storefront a stranger can buy from. Both start with an inquiry, not a checkout.
  • Neither handles sales tax filing. You calculate, collect, and remit.
  • Neither lists you anywhere shoppers browse. All discovery is on you.
  • Neither runs local delivery with routing. If you drop off orders on Saturday, you are planning that yourself.

There is one more consideration specific to custom cake work that no platform solves: character cakes and licensed designs. Copying a protected logo or character onto a cake you sell is a real legal exposure, and the USPTO's trademark basics is the plain-language starting point. Whichever tool you use, your order form is the right place to set expectations about what you will and will not reproduce.

Where does Homegrown fit against these two?

Being straight about this: on custom orders specifically, both of these tools do things Homegrown does not.

Homegrown is $10 a month billed annually, or $12.50 billed monthly, with 0% commission and 2.9% plus $0.30 card processing, published on the signup page. Homegrown does not have custom-order request forms, deposit schedules, or a quoting workflow. Custom orders are on the roadmap and not live today. If your entire business is quoting one-off cakes, My Custom Bakes and Bakesy are built for that and Homegrown is not.

What Homegrown does instead is the part neither of them covers: a standalone storefront on your own link that a stranger can order from without messaging you first, pickup at every place you actually sell, local delivery with a radius you set and a flat fee you keep plus a route to run, listing on the Homegrown marketplace, and sales tax calculated and remitted in all 50 states without you filing anything. The 7-day trial charges nothing until day eight.

The practical read: if you sell decorated cakes to order, use a quoting tool. If you also sell cookies, bread, or bars that people could just buy, a quoting tool makes them message you for something that should have taken one tap. Plenty of bakers do both, which is why it is worth seeing what a browsable storefront changes before deciding your whole business belongs in an inbox. Our comparison of order management tools for home bakers sets out where each category starts and stops.

Frequently asked questions

How much does My Custom Bakes cost?

$10 a month flat, with one tier, unlimited orders, no transaction fees on its own platform, and cancellation at any time. A free trial is offered, though the length is not stated on the site. The card processing rate is not published, so ask before you sign up.

How much does Bakesy cost?

$9.99 a month for Standard or $17.99 for Premium, with a 30-day free trial. There is no per-order platform fee, but card payments through Bakesy Secure Payments run 3.9% plus $0.30.

Which one is cheaper?

On subscription, they are effectively identical at the entry tier, $10 against $9.99. On total cost, My Custom Bakes is very likely cheaper because Bakesy's 3.9% processing costs roughly $180 more per year on $18,000 in sales. That conclusion depends on My Custom Bakes using a standard 2.9% processor, which is worth confirming directly.

Does My Custom Bakes really have no transaction fees?

It charges no platform fee of its own, which is what the claim means. Card processing is a separate cost paid to the processor, and every platform that accepts cards has one. Ask what rate applies before you treat $10 a month as your whole software cost.

Which one is better for taking deposits?

My Custom Bakes, based on published features. It lets each order carry its own payment schedule, including collecting the full amount upfront or splitting 50/50 with a balance due date you choose. For custom cake work booked months ahead, that flexibility does real work.

Can either one sell to someone who has not messaged me first?

Not in the way a shop does. Both are built around an inquiry that becomes a quote. If you want a stranger to browse products and check out without a conversation, you are looking at a different category of tool.

What happens to my order history if I switch?

Ask both before you commit, and test the export during your trial rather than at the moment you want to leave. For a custom-order business, your history of past quotes, prices, and customer notes is genuinely valuable, and losing it is a real cost.

The bottom line

These two are close enough on subscription that the decision comes down to two questions. First, what card rate does My Custom Bakes actually charge, because if it is standard, it wins on cost by roughly $180 a year at moderate volume. Second, do you need anything on Bakesy's Premium list, because that changes the comparison from $10 against $9.99 to $10 against $17.99.

Pick My Custom Bakes if you want one price, deposit schedules, and a Terms and Conditions template. Pick Bakesy if you want the 30-day trial, a gallery-forward page, and the option to take payment outside the platform entirely. And if a meaningful share of your sales are products people could simply buy without quoting, look at whether a storefront belongs alongside whichever quoting tool you choose.

About the Author

Evan Knox is the cofounder of Homegrown, where he works with hundreds of small food vendors across the country to sell online. He and his cofounder David built Homegrown after seeing how many local vendors were stuck taking orders through DMs and cash-only sales.

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